Emergencies
Emergency Appointments
If you have an urgent eye issue such as sudden red/painful eyes, vision loss, foreign bodies or sudden change in your vision that concerns you, please call us on 01284 753821 before 1pm for a GUARANTEED, same day chargeable emergency appointment with a fully qualified Optometrist (last appointment 4pm).
If you are unable to call us before 1pm, please do still call us as soon as possible and we will do our very best to accommodate you. Otherwise, we will advise you of an alternative solution.
Our fee for an initial emergency appointment is £65. During this consultation, our optician will advise you if we need to conduct any additional tests or scans at an additional cost.
Our prices include a referral letter, if necessary, but do not include any medication or products that you may require.
For out of office hours please use the following link to contact your local NHS A&E Department.
Advice
What not to do with an eye emergency?
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If you're experiencing an eye emergency, it's important not to try to treat it yourself; seek help from a healthcare professional. Although you may be tempted, please:
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Do not rub or apply pressure to the eye.
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Do not use any tools like tweezers near your eye.
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Do not use any medication or ointments unless instructed by a healthcare professional.
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Do not try to remove any foreign objects from your eye.
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Do not continue to wear your contact lenses until instructed by a healthcare professional.
How to avoid eye emergencies?
While not all eye emergencies can be prevented, having regular eye tests can help identify and address potential issues before they become emergencies. At Wigram & Ware, our fully qualified optometrists can detect and address vision problems, eye diseases, and other conditions that could lead to an emergency situation.
We recommend an eye test at least every two years, or as often as your optometrist recommends, based on your individual eye health and risk factors.
It is important to wear eye protection for certain activities including gardening, DIY and sports.
